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Perspectives on communicating with the net generation

by: Lynn Zimmerman, Anastasia T Milligan
Innovate Journal of Online Education, Vol. 4, No. 2. (2008)


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Lynn Zimmerman and Anastasia Trekles Milligan examine technological communication from the perspectives of two instructors, one a digital immigrant and the other a digital native. Today's students are digital natives, reared in a world permeated by interactive technology; as a result, they are used to a model of communication that is significantly different from that of digital immigrants, who came to e-mail, blogs, wikis, and other interactive media as adults. As a result, college instructors are sometimes taken aback by communication styles that are appropriate to their students' uses of these technologies but may seem unconventional, overly informal, and even rude to those educated in a more formal mode of communication. There is frequently a decided disconnect between educators' perceptions of appropriate communication practices and their students' ideas about or awareness of these issues. Zimmerman's and Milligan's separate reflections on these issues culminate in advice for instructors to facilitate communication across the divide.


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