Do patients trust computers?

@article{promberger.2006, abstract = {In two studies, we inquired whether patients accept medical recommendations that come from a computer program rather than from a physician. In study 1, we found that subjects, when deciding whether to have an operation or not in different medical scenarios, were more likely to follow a recommendation that came from a physician than one that came from a computer program. Subjects stated that they would feel less responsible when following a recommendation than when deciding against it. Following a physician's recommendation reduced the feeling of responsibility more than following that of a computer program. The difference in feeling of responsibility when following versus when not following a recommendation partly mediated subjects' inclination to follow the physician more. In our second study, we found that subjects were more decision seeking when they received a recommendation or decision from a computer program, and they were more decision seeking when they had to accept a decision than when they received a recommendation. Subjects also trusted the physician more than the computer program to make a good recommendation or decision. Copyright {\copyright} 2006 John Wiley \& Sons, Ltd.}, address = {University of Pennsylvania, USA}, author = {Promberger, Marianne and Baron, Jonathan }, citeulike-article-id = {1378555}, doi = {10.1002/bdm.542}, journal = {Journal of Behavioral Decision Making}, keywords = {decision-making, decisions, medical-decision-making, psychology}, number = {5}, pages = {455--468}, posted-at = {2007-06-11 13:22:16}, priority = {0}, title = {Do patients trust computers?}, url = {http://dx.doi.org/10.1002/bdm.542}, volume = {19}, year = {2006} }

TY - JOUR ID - promberger.2006 L3 - citeulike-article-id:1378555 TI - Do patients trust computers? JF - Journal of Behavioral Decision Making VL - 19 IS - 5 SP - 455 EP - 468 AD - University of Pennsylvania, USA N2 - In two studies, we inquired whether patients accept medical recommendations that come from a computer program rather than from a physician. In study 1, we found that subjects, when deciding whether to have an operation or not in different medical scenarios, were more likely to follow a recommendation that came from a physician than one that came from a computer program. Subjects stated that they would feel less responsible when following a recommendation than when deciding against it. Following a physician's recommendation reduced the feeling of responsibility more than following that of a computer program. The difference in feeling of responsibility when following versus when not following a recommendation partly mediated subjects' inclination to follow the physician more. In our second study, we found that subjects were more decision seeking when they received a recommendation or decision from a computer program, and they were more decision seeking when they had to accept a decision than when they received a recommendation. Subjects also trusted the physician more than the computer program to make a good recommendation or decision. Copyright © 2006 John Wiley & Sons, Ltd. KW - decision-making KW - decisions KW - medical-decision-making KW - psychology AU - Promberger, Marianne AU - Baron, Jonathan PY - 2006/// UR - http://dx.doi.org/10.1002/bdm.542 ER -