e-Service Design Using i* and e3value Modeling

@article{gordijn06, abstract = {e-Services are intangible products, provisioned via the Internet. Examples include Internet access and Internet radio. Because most e-services involve multiple enterprises, creating a shared understanding of the service under development is an issue. Such an e-service is more difficult to understand than a proposition just consisting of goods because services lack easily observable physical properties. Consequently, software engineers must first understand the e-service itself before they can build effective systems and support for these services. The authors present the complementary use of two requirements engineering techniques. Using i* modeling, they explore strategic goals that enterprises have, and using e3value modeling, they understand how these goals can result in profitable services for enterprises. They demonstrate their approach using a case study on Internet radio.This article is part of a special issue on requirements engineering.}, author = {Gordijn, J. and Yu, E. and van der Raadt, B. }, citeulike-article-id = {745428}, journal = {Software, IEEE}, keywords = {complexity, evolution, i-star}, number = {3}, pages = {26--33}, posted-at = {2006-09-08 21:50:10}, priority = {0}, title = {e-Service Design Using i* and e3value Modeling}, url = {http://ieeexplore.ieee.org/xpls/abs\_all.jsp?arnumber=1628936}, volume = {23}, year = {2006} }

TY - JOUR ID - gordijn06 L3 - citeulike-article-id:745428 TI - e-Service Design Using i* and e3value Modeling JF - Software, IEEE VL - 23 IS - 3 SP - 26 EP - 33 N2 - e-Services are intangible products, provisioned via the Internet. Examples include Internet access and Internet radio. Because most e-services involve multiple enterprises, creating a shared understanding of the service under development is an issue. Such an e-service is more difficult to understand than a proposition just consisting of goods because services lack easily observable physical properties. Consequently, software engineers must first understand the e-service itself before they can build effective systems and support for these services. The authors present the complementary use of two requirements engineering techniques. Using i* modeling, they explore strategic goals that enterprises have, and using e3value modeling, they understand how these goals can result in profitable services for enterprises. They demonstrate their approach using a case study on Internet radio.This article is part of a special issue on requirements engineering. KW - complexity KW - evolution KW - i-star AU - Gordijn, J AU - Yu, E AU - van der Raadt, B PY - 2006/// UR - http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=1628936 ER -