Improving business processes with mobile workforce solutions

@inproceedings{citeulike:1530321, abstract = {Based on recent literature of mobile business, an analysis framework is presented that assesses important issues and the impact of mobile workforce solutions. Two exploratory cases based in the Netherlands were studied under the framework. Preliminary evidence shows that mobile workforce solutions have a direct impact on many aspects, though they are not radically changing the organizational structure and business processes within a company. The results indicate a need for an engineering approach that integrates the consideration of potential the impact on organization, business process and individuals. The study provides a basis for further research to improve business processes with mobile workforce solutions.}, author = {Wang, Y. and van de Kar, E. and Meijer, G. and Hunteler, M. }, citeulike-article-id = {1530321}, journal = {Mobile Business, 2005. ICMB 2005. International Conference on}, keywords = {business, mobile, momento, process, work}, pages = {94--102}, posted-at = {2007-08-02 11:32:32}, priority = {2}, title = {Improving business processes with mobile workforce solutions}, url = {http://ieeexplore.ieee.org/xpls/abs\_all.jsp?arnumber=1493594}, year = {2005} }

TY - CONF ID - citeulike:1530321 L3 - citeulike-article-id:1530321 TI - Improving business processes with mobile workforce solutions JF - Mobile Business, 2005. ICMB 2005. International Conference on SP - 94 EP - 102 N2 - Based on recent literature of mobile business, an analysis framework is presented that assesses important issues and the impact of mobile workforce solutions. Two exploratory cases based in the Netherlands were studied under the framework. Preliminary evidence shows that mobile workforce solutions have a direct impact on many aspects, though they are not radically changing the organizational structure and business processes within a company. The results indicate a need for an engineering approach that integrates the consideration of potential the impact on organization, business process and individuals. The study provides a basis for further research to improve business processes with mobile workforce solutions. KW - business KW - mobile KW - momento KW - process KW - work AU - Wang, Y AU - van de Kar, E AU - Meijer, G AU - Hunteler, M PY - 2005/// UR - http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=1493594 ER -